At a glance Are you ready to be a part of the exciting changes happening in ABN Amro's Credits Landscape? We are seeking individuals who are passionate about learning and developing their skills while designing future-proof end-to-end lending processes within Financing Solutions. ABN AMRO is committed to enriching and renewing the lending landscape by simplifying and accelerating processes to better identify customer risks and serve them transparently. As part of the Credits Capability Grid department, we are digitizing customer data and building a new central credit platform. Your role will be crucial in connecting a diverse range of stakeholders within the bank, identifying business needs and translating them to our IT department. If you are ready to contribute to the credit landscape of the future and be a part of our mission to serve our customers better, then we want you on our team. Join us in building a brighter future for lending! Your job We are looking for someone to design and continuously improve our new digital end-to-end lending processes. In this position, you will have the opportunity to make a positive impact on the future of lending. You will be working for the Credits Facility Management team. This is a shared capability team that is responsible for the lifecycle of credit facilities (on boarding, monitoring, maintenance and termination). The challenge is to modernize the technology so that data is available 24/7 and the administration is easily configurable for new requirements. Your role will involve driving requirements gathering with end-users. In order to do this, you will need to align with various Business and IT stakeholders, such as Operations, Finance, Contracting, Risk and other Credit related (DevOps) teams. As being the bridge between end-users and our developers, you will learn the end-to-end journey of (corporate) credits and the daily tasks of our end-users. Examples of day-to-day tasks include: Stakeholder alignment on processes and business needs Analysing services, API's, business processes, information/process flows, user and system requirements to identify opportunities. Translating product roadmap features into concrete user stories by identifying and prioritizing technical and functional requirements. Creating visuals and clear documentation to develop a shared understanding of the topic and improve organizational learning. Supporting implementation, helping the development team to deliver quality by collaborating on test design and user acceptance tests. Working environment We are excited to welcome you to our DevOps team within the Credit Facility Management team. You will work closely with colleagues from other streams, such as Origination, Business Implementation, Regulatory and subject matter experts from departments such as Operations, Risk and Product Management. Collaboration is key to our success and we are committed to creating a supportive and inclusive workplace culture. DevOps, driven to learn and grow, and eager to contribute to our mission of shaping the future of lending. If you are a team player who enjoys working collaboratively, then we would love to hear from you. Join us in making a positive impact on the world of lending! Your profile As a problem-solver, you enjoy tackling complex challenges and providing structure to problems. You take ownership of challenges and can translate requirements into functionalities in collaboration with our stakeholders and IT teams. You are a connector, building bridges and bringing people and technology together. In order to excel at this job, you need to be creative, good at stakeholder management, organized, empathetic towards end-users, like a challenge and willing to learn more about our software and processes. We welcome candidates of all backgrounds and experiences. We are looking for someone who is eager to learn and can bring a positive attitude to the team. Requirements: Bachelor's or Master's degree in any field. Ability to identify solution options and present advice to stakeholders in a convincing and structured manner. Experience in business analysis, coordination skills and stakeholder management. Affinity towards technology, data structures, API's and querying. Knowledge of Credit Lifecycle processes and Credit Facility Management is a must. Move easily in a complex stakeholder field and a solid communicator and discussion partner. Self-starter with a critical look and positive attitude. You live in The Netherlands and are in possession of a Dutch working permit. Join us in shaping the future of lending with your problem-solving skills and collaborative attitude. We look forward to hearing from you! We are offering We believe it is important to be a good employer. Joining us means stepping into a role with impact, supported by excellent employment conditions that foster your job satisfaction, development, and wellbeing. We want you to help us to further shape lending and truly enable entrepreneurs to make an impact in society. We like to learn from your experiences and personal perspective on our challenges. We offer you the opportunity to work in a dynamic environment where there is room for growth within and outside your expertise, depending on your ambitions and drive. In addition, we offer: The salary displayed above is determined on the experience you bring. This is based on a 36-hour workweek, including vacation allowance and a benefit budget (paid out monthly if not used). 40-hour work week is also possible. An excellent pension scheme, ensuring that you are well prepared for the future. Flexibility in working: working from home is possible in consultation with your team and depending on your role. We will provide an ergonomic home office setup for you. Plenty of room for relaxation with five weeks of vacation per year, supplemented by two mandatory days off. You can also purchase up to four additional weeks of vacation annually. Five “Banking for better days”: extra days off that you can use for personal development or volunteer work. Personal development is key: you receive a development budget of €1,000 per year, which can accumulate up to €3,000. An annual public transport pass with free public transportation throughout the Netherlands for both business and private use. You can find more information about our employment conditions and salary scales in our Collective Labour Agreement (CLA), which applies to this vacancy. Interested? Does this sound like something you’d be interested in? Or would you be interested to discuss our roadmap to get a real impression of our challenges and business transformations? We would very much like to come in contact with you.  Your Future: Inclusive, Innovative, Sustainable At ABN AMRO, we believe in "Banking for better, for generations to come." Equal opportunities for everyone are a crucial foundation, as we strive for an inclusive culture where all employees feel seen, heard, and valued. Our vision of being a personal bank in the digital age aligns perfectly with the demand for surprising insights and innovative solutions, born from a diverse interplay of cultures and experiences. We focus on customer experience, sustainability, and building a future-proof bank, conducting annual reviews to ensure equal pay for equal work. Join a bank that embraces ingenuity and ambition, and make an impact with us for a better future. If you want to apply for the B-Able or Reboot program, make sure to mention it both in the title and the content of your resume. Disclaimer external recruitment agencies External recruitment agencies need to have a signed agreement with ABN AMRO BANK N.V., executed by a Talent Acquisition Specialist, when submitting a resume to a vacancy. No unsolicited services or offers, please. Use of AI in our application process You’re welcome to use AI to help write your CV or cover letter, as long as it reflects your own story. We review every application personally and without AI. During interviews, real time AI tools may not be used. With your permission, interviews can be recorded and supported by AI. This helps us keep the process fair, careful, and transparent.